On June 25, 2016, Grace Health located in Battle Creek, Michigan was awarded PCMH (Patient-Centered Medical Home) recognition by the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home Program for 2016 – 2019.
“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Grace Health has the tools, systems and resources to provide its patients with the right care, at the right time.”
The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others. It was developed to assess whether clinical practices are functioning as medical homes and recognize them for these efforts. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that support access, communication and patient involvement.
This recognition aligns with Grace Health’s mission which states, “At Grace Health, we provide quality health care with the belief that all individuals have the right to considerate service at all times, with recognition of their personal dignity.” Although Grace Health is PCMH Recognized by the NCQA, the Center continues to evaluate processes and services provided to help ensure the needs of its patients are being met.