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Grace Health Works to Keep You Safe During Coronavirus

By March 13, 2020November 11th, 2022Health Care News

What to expect when attending an appointment.

Medical Appointment

Dental Appointment

COVID Vaccines and COVID Bivalent Boosters Available at Grace Health.

  • Pfizer monovalent / primary series for the following ages:  6 months – 4 years of age; 5 – 11 years of age; and 12 year of age and above
  • Pfizer Bivalent Booster vaccine for the following ages:  5 – 11 years of age and 12 years of age and above

Both Grace Health and non-Grace Health patients may receive a free COVID Bivalent Booster during our walk-in hours in the months of November and December on Tuesdays and Thursdays from 5:00 – 6:00 pm.  No appointment needed.

When you arrive at Grace Health, located at 181 West Emmett Street, Battle Creek, come in Entrance B and our staff will help direct you our Pharmacy to receive your vaccine.

Grace Health patients needing a COVID vaccine may call our office at (269) 965-8866 to schedule an appointment.

While many things have changed in our community, one thing has remained the same:  our commitment to your safety.

  • Grace Health provides telemedicine (virtual) visits and in-person visits for our patients. During your telehealth visit, a provider is able to speak with you using your smart phone or computer. If the provider is unable to obtain as much physical exam information as is needed to diagnose your problem, they will refer you to be seen by one of our on-site providers at Grace Health.  Need instructions on how to join your telehealth (virtual) visit?  Click here for more information.
  • Our hours of operation are 7:30 am – 6:30 pm, Monday – Friday.
  • Grace Health Pharmacy is open 8:00 am – 7:00 pm, Monday – Friday.
  • We have cancelled medical and dental walk-in hours.  Please call for a same-day telemedicine or in-person appointment: 269-965-8866.
  • Patients must wear a mask to enter the building.  If you do not have a mask, one will be provided.
  • Our goal is to minimize the number of trips you make to the pharmacy; some prescriptions may be filled earlier than usual.  If you are a Grace Health patient and need medications refilled, we may be able to send a refill without seeing you for an office visit until COVID-19 is over.
    • Please allow 72 hours for the medication to be refilled.
    • You can use our patient portal to request a refill several days before you run out of your medication as it may take longer to refill medications.
    • If you use Grace Health Pharmacy to fill your prescriptions, you can refill your medications directly by calling 269-441-6774 (no need to call the medication refill number).
    • If you are a Grace Health patient and are not currently using the Grace Health Pharmacy, and are having problems getting your medications filled, you may leave a message for a nurse on our medication refill number at 269-441-6819.
    • Call Grace Health Pharmacy at 269-441-6774 to confirm prescriptions are ready before traveling to Grace Health.
    • When you come to Grace Health to pick up your prescription, we will deliver it to your vehicle.
    • Grace Health Pharmacy provides a free delivery service within a 15-mile radius of the Center.

Grace Health is working hard to keep our patients, staff, and community safe from COVID-19. We are working with state and local health experts to ensure that we are following the most current recommendations for screening, testing, and treatment of patients who may have symptoms of COVID-19 or been exposed to someone with the disease.

We encourage all our patients to Call Us First before going to the emergency department, unless you are having a life-threatening emergency. Our nurses and providers can help decide if you can be safely treated at home, or if you should be seen in our office or the emergency room.

Symptoms of COVID-19 usually include:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you are sick, you should STAY HOME. Don’t go to work, the grocery store, or any place where you might spread your illness to others.  Stock up on essential supplies like food and medicines before you become ill, so you don’t have to leave home. You can obtain more information at

People with certain conditions are at high risk for severe problems if they become ill with COVID-19. These conditions include:

  • Age 65 years or older
  • Chronic lung diseases (COPD, emphysema, etc.)
  • Pregnancy
  • Tobacco use
  • Conditions that weaken the immune system (cancer, diabetes, HIV, etc.)

If you have symptoms of COVID-19 and you have any of these high risk conditions, contact your primary care provider’s office to find out if you should be tested or seen in an emergency room.

If you develop emergency warning signs for COVID-19, get medical attention immediately.  Emergency warning signs include:

  • Trouble breathing
  • Inability to wake or stay awake
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

* This list is not all inclusive.  Please consult your medical provider for any other symptoms that are severe or concerning.

To learn more about symptoms of Coronavirus Disease 2019 (COVID-19) visit the Centers for Disease Control and Prevention  website.

Because this is a rapidly changing pandemic, we may need to adjust our response as the situation changes. Check our website frequently for updates: .

For more information about COVID-19, see links below:

Virtual visits via (TeleHealth)
are available to call at:

Medical Visits: (269) 965-8866
Dental Visits: (269) 966-2625

Using OTTO for your virtual (TeleHealth) visit.


Battle Creek

181 West Emmett Street
CALL: 269.965.8866 | Get Directions


115 Market Place
CALL: 517.629.6540 | Get Directions

Providing patient-centered healthcare with excellence in quality, service, and access.

Donations to Grace health

Community Health Center Quality Recognition (CHQR)
Grace Health, Inc., Battle Creek, Michigan

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